ContactLink Support

Quick Start

1. Install: Add ContactLink Pro from Chrome extension store

2. Access: Navigate to a LinkedIn profile and click the ContactLink icon in your browser toolbar

3. First Steps: The sidepanel opens on the right - start by saving your first contact

Step-by-Step Getting Started

Your First Contact (2 minutes)

1. Go to any LinkedIn profile page

2. Click the ContactLink icon in your browser toolbar

3. Click "Add Contact" in the sidepanel

4. Review auto-captured information (name, title, company)

5. Add a note about how you know them or why they're important

6. Click "Save Contact"

Your First Manual Group (2 minutes)

1. In the sidepanel, click the "Groups" tab

2. Click "+"

3. Choose "Manual Group" for direct control

4. Name it descriptively (e.g., "Q1 Job Search - Target Companies")

5. Add contacts by selecting them and clicking "Assign to Groups"

6. Save the group

Your First Smart Group (3 minutes) [Pro version]

1. In the sidepanel, click the "Groups" tab

2. Click "+"

3. Choose "Smart Group" for automatic organization

4. Name it descriptively (e.g., "Follow-ups Due This Week")

5. Set up rules based on criteria like:

   • Follow-up date: Contacts with follow-ups in the next 7 days

   • Last contact: Contacts not contacted in 30+ days

   • Tags: Contacts with specific tags like "prospect" or "client"`

6. Save the group - it will automatically populate with matching contacts

Advanced Features

Smart Groups & Automation

1. Overdue contacts: Automatically shows contacts you haven't followed up with

2. Due soon: Contacts with follow-ups scheduled in the next week

3. Recent additions: Newly added contacts for review

4. Custom rules: Create smart groups based on tags, companies, or interaction dates

Data Management

5. Export/Import: Full data backup JSON format

6. Search operators: Use advanced search with filters and boolean logic

Keyboard Shortcuts

7. K - Open keyboard help

Troubleshooting Common Issues

Data Issues

1. Add Contact errors: If you encounter errors when adding contacts, try reloading the LinkedIn page

2. Missing contacts: Check if they're filtered out, try clearing search

3. Sync problems: Export data as backup, reimport if needed